privacy policy

The way we use your personal information is protected in the UK by the Data Protection Act 1998. Under this, and any related legislation, we will process such information in a fair and lawful manner. We maintain databases of the information that we hold both electronically and manually and will keep the data secure to prevent unauthorised access by others.

Collecting Information

You can access and browse our website without disclosing any personal data. However, if you wish to use some of the services that we offer, you will need to provide certain information.

We may collect personal information about you from a number of sources, including the following:

  • When you agree to pay for a service from us, we may collect your contact details, date of birth, and details of how you will pay for the service. This will include your bank details
  • When you contact us with an enquiry, or download information or in response to a communication from us, this may tell us something about how you use our services
  • When you apply for a job or send in your employment details you may tell us personal information about yourself relevant to your recruitment

Using Personal Information

Information about our clients is an important part of our business. However we do not sell or share that information with others, except as set out below:

We will use your personal information to:

  • Identify you when you contact us
  • Help identify other services or information that may be of interest to you
  • Gain feedback on the service that we have supplied, or may provide in the future
  • Carry out marketing analysis and customer profiling (including transactional information), conduct research and create statistical information
  • Contact you in any way (including mail, email, telephone, visit, text or multi media messages) about other services offered by us

We may employ other companies and individuals to perform functions on our behalf. This might include analysing data, providing marketing assistance, providing search results, processing credit card payments and conducting research. They have access to such information as is necessary to perform their functions, but will not use it for other purposes. Further they must process the personal information in accordance with this privacy policy and as permitted by the Data Protection Act and any related legislation.

We may monitor and record communications with you (including phone conversations and email) for quality assurance and compliance.

We may check your details with fraud prevention agencies. If you provide false or inaccurate information and we suspect fraud we will record this and may share it with other people or organisations. We and other organisations may use and search records to:

  • Help make decisions about credit funded services provided to you
  • Check your identity to prevent money laundering, unless you give us other satisfactory proof of identity

The Internet

If you communicate with us you using the internet, or if you provide us with your email address, we may occasionally email you about our services. When you first give us personal information through our website we will give you the opportunity to say whether you would prefer us not to contact you by email. You can always email or contact at the address below at any time if you change your mind.

Please remember that communications over the internet, such as emails are not secure unless they have been encrypted. Your emails may go through a number of countries before they are delivered – that is the nature of the internet. We cannot accept responsibility for any unauthorised access or loss of personal information that is beyond our control.


We use “cookies” to monitor how people use our website. A cookie is a piece of information that is stored on your computer’s hard drive through your browser, to recognise your browser and which record how you have used a particular website. This means that when you go back to that website, it can give you tailored options based on the information it has stored about your last visit. You can normally alter the settings of your browser to prevent it from accepting cookies.


Our site may include links to other websites. We do not provide any personally identifiable client information to those third party websites. However those websites sometimes use technology that automatically receives your IP address. We do not have access to or control over cookies or other technology that linked sites may use and the information practices of those websites are not covered by this Privacy Policy. Please contact them directly for more information about their privacy policies.

Further Information

You may request details and copies of the information that we hold about you. You may also request that we delete or rectify any information that is inaccurate. We reserve the right to charge a small fee for supplying this information and we may require proof of identity before we supply it to you.